Contact
Corrections, questions and suggestions.
Send us a message
Before you write
We are an independent guide, not a subway operator. We cannot help with lost property, refunds, IC card balances or complaints about a journey. For those, contact Tokyo Metro or Toei directly, depending on whose line you were on.
We do want to hear about anything on this site that is wrong or out of date, and about pages you looked for and did not find.
Email: [email protected]
We usually reply within two working days.